
D2C brand · USA
An AI support agent that handles 40% of a 2,000-ticket day
A US direct-to-consumer brand had 25–30 people answering 2,000–3,000 tickets a day. We put a RAG support agent in front of them: it answers from the brand’s own help articles and hands everything else to the team, with the context attached.
- Of support volume handled by AI
- 40%Of support volume handled by AI
- From system design to launch
- 45 daysFrom system design to launch
- n8n workflows in production
- 42n8n workflows in production
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